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Welcome! Before to fill out one ticket:

We do not provide free support for customizations, whether they are free or paid products. Please refrain from asking about them.

1) Please, read all our online guide for your product. You can find the link in your WordPress dashboard in the product settings/help page. Many pages have one help button at top right corner. Please, check that.

2) Please, read our troubleshooting page, click here.

3) For conflict, please, visit our conflict page .

4)  Please, check also our FAQ page in all ours sites.

It is not required open an account. Just click over Send a Guest Ticket. But If you register, can be easy to you answer to us after our response. 

After we review, we will send one response to your email. Usually we response in less than 24 hours, check also your spam folder. The support center works Monday through Friday. West Europe time (London Time).

You can also come back and click over Follow Guest Ticket.

If you need upload one file, please, register.

If you bought the premium version of our product, we can install and check for errors to you for free. In this case, please let us know your purchase code.