We do not provide free support for customizations, whether they are free or paid products. Please refrain from asking about them.
1)Try to include details like the content of any error message shown on the screen, if applicable, or why a plugin or theme can’t be installed or run.
2) If you want to act now, install our free Site-Checkup plugin—it deeply analyzes your server environment, checks its suitability for WordPress, logs errors, and provides immediate suggestions. click here.
3) Please, check also our Online documentation and FAQ page in all ours sites.
It is not required open an account. Just click over Send a Guest Ticket. But If you register, can be easy to you answer to us after our response.
After we review, we will send one response to your email. Usually we response in less than 24 hours, check also your spam folder. The support center works Monday through Friday. West Europe time (London Time).
You can also come back and click over Follow Guest Ticket.
If you need upload one file, please, register.
If you purchased the premium version of our product, we can install it and check for errors for free. In this case, please provide your purchase code, site address, and login credentials.
